Shipping policy
Shipping Policy
UNIQUEX
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At UNIQUEX, we are committed to delivering your order safely and efficiently. We partner with trusted courier services to ensure reliable delivery.
Shipping Partners
We work with a range of reputable courier providers, including:
- DHL – International orders
- The Courier Guy
- PAXI
- Aramex
- Other trusted courier partners where required
The courier used for your order will depend on your location, delivery requirements, and service availability.
Processing Time
Orders are typically processed within 1–3 business days after payment has been confirmed. Processing times may be longer during holidays, sales, or periods of high demand.
Delivery Times
Estimated delivery times vary depending on your location and the courier selected. Once your order has been dispatched, you will receive tracking information where available.
Please note that delivery estimates are not guaranteed and may be affected by factors beyond our control, including weather conditions, customs clearance, courier delays, or public holidays.
Shipping Fees
Shipping costs are calculated at checkout based on your delivery address, package size, and selected courier service.
International Orders
International orders are shipped primarily via DHL. Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country’s customs authorities.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. UNIQUEX is not responsible for delays or additional costs resulting from incorrect or incomplete addresses.
Lost or Delayed Shipments
While we will assist in resolving shipping issues, UNIQUEX is not responsible for delays caused by courier services or circumstances beyond our control.
If you have any questions about your shipment, please contact our customer support team.
UNIQUEX
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